It's quite amazing how large corporate companies can be such incompetent c****
I am in the middle of a dispute with my energy supplier, who has not only misadvised me, but have taken it upon themselves to carry a old and paid debt forward and charge me for this on top of my current usage.
They have advised me that the paper trail has not been followed up fully and that even though I have cleared all monies outstanding - with my previous supplier - that they (my current supplier) too, are charging me for this. In effect I am paying twice. The only twice I like are biscuits. Cooked twice, bis (twice) cuit (cook) French for cooked twice.
Whenever I visited my mother and father, during the working week (before mummy was unwell, before she died) I would often see and hear her on the phone tackling the bills and admin (this was her forte and she took care of this in the household) getting sarcastic, irritated and fiesty.
I used to think that she was being a little OTT. It was frustration that her clever brain had the situation fully understood in an attempt to reach resolution and that the company in question had not. Yesterday I sounded and felt very much like my mum - and then some : )
I not only ladened my dispute with sarcasm and 'I'm not budging' attitude ie. 'You will listen to me, and I will not allow you to get a word in edgewise', I was on a verbal rampage (just as she would have done) If I thought that mum was OTT is her disputes....imagine how frustration and irritation fired me up. Sarcasm, very loud clear verbiage and extra expletive use.
Mum did not ever swear. The most she would explete would be 'buggered'. Yesterday I must have sounded almost exactly like her, with additional expletives 'Fucked the hell off'
and 'This is fucking ridiculous' and 'Why the fuck has this not been resolved?' and 'I know it's not your fault, apologies for swearing, you are only a customer service representative...but, this is fucked up shit'.
"Yes, I quite understand your situation, Miss Wright" (pacifying technique from John at Customer Services)
"No you fucking don't. I have spent too much of my time trying to get the the bottom of this, endless calls, emails...bullshit..as if I have nothing better to do...you are not in my shoes, and you don't fucking understand...".
In conclusion to this, as my ears were now emitting steam and I had turned purple with rage, I passed the phone to my friend on the point that said customer service rep was threatening to hang up on me.
I thought of the Theresa May leaving speech, dubbed by the comedian Janey Goodly.
'My menopause .... bunch of fucking assholes'
https://www.youtube.com/watch?v=sYpR52etUoQ
So I had a G&T and a ginger chocolate 'Borders' biscuit. Suddenly, everything seemed a little better....and John, from Customer Services...it was a special day for you, sorry about that...customer wrath : )
This is also funny...more Janey Godley
https://www.youtube.com/watch?v=EsyfTvnPaxg
And this is fucking lovely. Batuka, by Madonna (from her new album Madame X)
and this, Future from Madame X
Fabulous new album, videos outstanding. 100%
Now, here's a chick who keeps on evolving into .... a more incredible lady. Madonna we adore ya.
I look forward to my 'refund', and they can f off, the lot of them...I'll take a trip on it, thank you very much. Open the door Frank : )
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